Privacy Policy
At Candlelighters of Southwest Florida, we deeply value the trust you place in us. Your privacy is a priority, and we are committed to protecting the information you share with us as we support families through childhood cancer.
1. Policy Overview
This Privacy Policy explains how we collect, use, and safeguard your personal information. We want you to feel secure and informed whenever you interact with our organization, whether you are a donor, volunteer, or a family seeking support. This document serves as a guide to our data practices and reflects our dedication to transparency and compassionate service.
Data Collection
Families & Support
To provide personal support, we collect essential details such as family names, contact information, and necessary medical contexts. This helps us tailor our emotional and practical resources to your specific journey.
Donor Contributions
When you support our mission financially, we record your name, address, and transaction history. This allows us to process your gift efficiently and keep you updated on how your kindness is making a difference.
Volunteer Partners
We ask for professional backgrounds and availability from our volunteers. This ensures we can connect the right hearts with the right tasks, fostering a safe and supportive community environment for all.
Use of Information
We use the sensitive information you share to provide tailored support services, including practical assistance and community connections. Our priority is to ensure that every family receives the specific care and resources they need during their journey.
Information is also utilized to improve our educational programs and to keep our community of healthcare professionals informed about the evolving needs of families. This help us advocate effectively and provide the highest level of pediatric oncology excellence in Southwest Florida.
We may use contact details to share hopeful updates, newsletters, and information about upcoming events. You always have the right to choose how you hear from us, and we are committed to respecting your communication preferences at all times.
Security Measures
To keep your family safe, we utilize a private, secure database custom-built just for our organization. These advanced tools ensure your details are locked away and handled with care, as this secure database supports families, donors, and volunteers on their journey.